SecurityMetrics for PCI Compliance, QSA, IDS, Penetration Testing, Forensics, and Vulnerability Assessment
Credit Card Processing
SecurityMetrics for PCI Compliance, QSA, IDS, Penetration Testing, Forensics, and Vulnerability Assessment




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Additional Support
F.A.Q.S
  0.       HOW TO I CLOSE AN ITALIAN STILETTO ? I THOUGHT PUSH BUTTON
       OPEN....PUSH BUTTON CLOSE ?  
      A: THESE ARE BOLSTER RELEASE....




1. Q: IS THE KNIFE IN THE PICTURE,THE ONE I WILL GET ?
   A: POSSIBLY YES....BUT NOT GUARANTEED....PICTURES ARE EXAMPLES.

2. Q: WHAT ARE THE SHIPPING COSTS?
   A: ROUGHLY $8.00 FOR THE 1ST 3 ITEMS.
       $12.00 FOR 3 OR MORE...SHIPPING CHARGES
       CHANGE OFTEN...WE ONLY CHARGE THE ACTUAL COST
      WE DO NOT ADD "HANDLING" FEES  EVER !

3. Q: WHAT IS YOUR RETURN POLICY?
   A:   ALL SALES ARE FINAL.....HOWEVER WE DO ALLOW RETURNS IN CASE OF DEFECT.
         WE MUST BE NOTIFIED WITHIN 48 HOURS OF DELIVERY,SO WE CAN ISSUE AN RA#.              
         WE WILL ALWAYS TRY TO INSURE THAT YOU ARE SATISFIED.

4. Q:  CAN I  REQUEST A DIFFERENT SHIPPING METHOD THAN YOU OFFER?
   A:  NOT AT THIS TIME.....HOWEVER I SHOULD SAY THAT
        WE HAVE SHIPPED WELL OVER A 1000 ITEMS & HAVE YET TO LOSE ONE.
        THAT IS WHY WE RECOMMEND WHAT WE DO.

5. Q:  CAN I PURCHASE INSURANCE ON MY PACKAGE?
   A:  YES...THERE WILL BE A CHECK BOX ON THE ITEMS PAGE...IF YOU WANT INSURANCE...
        CLICK ADD INSURANCE.....IT IS NOT FREE....SO THERE IS A SMALL CHARGE
        THESE DAYS YOU WANT TO BE SURE YOU GET WHAT YOU ORDERED !

       

6. Q: IS THERE ANY GUARANTEE ON THE KNIVES I PURCHASE?
   A: THAT DEPENDS...SOME AMERICAN  MANUFACTURERS DO ....
       SUCH AS MICROTECH,PROTECH, ETC
       OTHER MANUFACTURES DON`T...SUCH AS ASIAN CLONES... THEREFORE
       NEITHER CAN WE. THERE ARE EXCEPTIONS...  THE ITALIANS DO NOT

       
7. Q: DOES MY SHIPPING COME WITH A TRACKING NUMBER?
   A: YES IT DOES , WHEN THE LABEL IS PRINTED....YOU WILL RECEIVE AN EMAIL
       NOTIFYING YOU OF YOUR PACKAGES SHIPPING DATE. THE PACKAGE(S) SHOULD BE
      DELIVERED WITHIN 2-3 BUSINESS DAYS...(OCCASIONALLY 4 )

8. Q: IS MY CREDIT CARD INFORMATION SECURE?
   A: YES...WE ARE ONE OF ONLY A FEW SB SITES THAT I KNOW OF THAT ARE SSL
       ENCRYPTED....WE GO THE EXTRA MILE TO PAY FOR & PROTECT ALL OUR CLIENTS
       PRIVACY & THEIR PERSONAL INFORMATION.MYSWITCHBLADE.COM HAS BEEN VALIDATED
       TO HAVE A SECURE SSL CERTIFICATE WHICH PROVIDES INDUSTRY STANDARD DATA
       ENCRYPTION OF INFORMATION TRANSFERRED FROM YOUR COMPUTER TO OUR WEBSITE.
       © 1999-2007 Volusion, Inc. All Rights Reserved. www.volusion.com
How do I contact you?
     mailto:myblade@optonline.net
or fax at 516-470-1620